Terms of service

Agreement to these terms

These terms govern your use of this website and the website, hosting, and related services provided by Business Ascension (“we”, “us”). By signing up for a plan or using our services, you agree to these terms. If you do not agree, please do not use our services.

What we provide

We design, build, host, and maintain websites and related online tools for small and local businesses. The features included depend on the plan you choose: Business Essentials, Business Pro, or Business Gold. The current plans and what each includes are listed on our pricing page.

Services we describe as available separately, such as advertising management or larger print and vehicle design work, are quoted on their own and are not part of a monthly plan.

Plans and billing

• Plans are billed monthly in advance at the price shown when you sign up
• There is no setup fee on any plan
• Payments are processed by a third-party payment processor, and you agree to its terms
• You authorize us to charge your payment method each billing period until you cancel
• We may change our prices with advance notice, and the change applies from your next billing period

No contract and cancellation

There is no long-term contract. You can cancel at any time by contacting us, and cancellation takes effect at the end of your current billing period. After that, no further charges are made.

If you cancel, your website is taken offline, as described below.

Build timeline

We aim to deliver your first site link within 48 hours. The 48 hours starts once we have received your completed intake form and the materials we need to build. Delays in sending us your information, domain access, or review feedback extend the timeline.

What we need from you

You agree to give us accurate information and the rights needed to use the content you send, including photos, logos, text, and trademarks. You are responsible for the claims your website makes about your business, including licenses, certifications, pricing, and service areas, and for following the laws that apply to your business.

Your domain and customer data

• Your domain name is registered in your name and remains yours, whether or not you stay a customer
• Your customer list and the leads collected through your website belong to you, and we export them to you on request, including when you leave
• We never ask for your passwords. Access to accounts such as Google Business Profile or Facebook is granted by invitation, and you can remove it at any time

Hosting and your website

Your website is built and hosted on our platform as part of your monthly plan. If your subscription ends, the website is taken offline. If you would rather own the website files and host them yourself, we offer that as a separate one-time build, quoted on request.

Unlimited content edits are included for as long as you subscribe. Edits means changes to the text, images, and details of your existing site. Building new pages or features beyond the scope of your plan may be quoted separately.

Acceptable use

You agree not to use our services to:

• Break any law or infringe anyone’s rights
• Publish content that is false, misleading, fraudulent, or harmful
• Send spam or messages to people who have not agreed to receive them
• Attempt to disrupt, gain unauthorized access to, or reverse engineer our systems

We may suspend or remove a website that violates these terms.

Third-party services

Our services rely on third-party platforms, such as hosting, payment, chat, scheduling, and messaging providers. We are not responsible for outages or changes made by those providers, though we will work to minimize any impact on you.

Ownership

You keep ownership of the content you provide. We keep ownership of our templates, code, designs, and tools. While you are subscribed, you have the right to use the website we build for you for your business. Any logo or brand assets created specifically for you are delivered to you as described when you sign up.

Disclaimers

Our services are provided “as is” and “as available.” We do not promise any particular search ranking, number of leads, or business result, because those depend on many factors outside our control. We do not promise that the services will be uninterrupted or error free.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our total liability for any claim relating to our services is limited to the amount you paid us in the three months before the claim arose.

Some places do not allow certain limits, so parts of this section may not apply to you.

Indemnity

You agree to defend and hold us harmless from claims arising from the content you provide, your use of our services in violation of these terms, or your business operations.

Changes to these terms

We may update these terms from time to time. When we do, we will change the “Last updated” date at the top of this page. If a change is significant, we will notify active customers. Continued use after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Any dispute will be handled in the courts located in that state.

Contact us

Questions about these terms can be sent to [email protected].