Who we are

Business Ascension (“we”, “us”) builds, hosts, and maintains websites and related online tools for small and local businesses. This policy explains what personal information we collect, how we use it, and the choices you have.

It applies to this website, our contact and request forms, our chat, and the services we provide to our customers.

Information we collect

Information you give us. When you fill in a form, start a chat, sign up for a plan, or contact us, we may collect:

Your name, business name, phone number, and email address
Your trade or niche, city or service area, and what you need from us
Content you send us, such as photos, logos, service lists, and messages
Billing details, which are collected and stored by our payment processor and not by us

Information collected automatically. When you visit our site we may collect your IP address, browser and device type, pages viewed, referring page, and approximate location. We collect this through cookies and similar technologies.

How we use your information

To respond to your requests and send you a plan and a price
To build, host, support, and maintain your website
To process payments and manage your subscription
To send service messages, such as updates about your account or your build
To improve our site and services and keep them secure
To follow the law and protect our rights

How we share your information

We do not sell your personal information. We share it only as needed to run our business:

Service providers that host our site, store our customer records, process payments, send email, and provide chat and scheduling tools. These providers may only use your information to provide services to us.
Legal and safety. When required by law, or to protect our rights, our customers, or others.
Business transfers. If we are involved in a merger, sale, or similar transaction, your information may be transferred as part of it.

We do not share mobile phone numbers or text messaging opt-in information with third parties for their marketing purposes.

Cookies and analytics

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use it. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended without them.

Text messages and email

We only send marketing or promotional messages if you have agreed to receive them. You can unsubscribe from any email using the link in the message. If you receive text messages from us, you can reply STOP at any time to opt out. Message and data rates may apply.

We may still send you service messages about your account or an active request.

Information collected on our customers’ websites

Websites we build for our customers may collect information from their visitors, such as quote requests and chat messages. That information belongs to the business that owns the website, and we handle it on that business’s behalf. If you have a question about your information on a customer’s website, please contact that business directly.

How long we keep information

We keep personal information for as long as needed to provide our services and meet legal, tax, and accounting requirements. When a customer cancels, we export their customer list to them on request and then remove or anonymize their information according to our retention schedule.

Security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or limit certain uses. To make a request, contact us using the details below. We may need to verify your identity before we act on it.

California residents: we do not sell or share personal information as those terms are defined under California law.

Children

Our services are for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Continued use of our site or services after a change means you accept the updated policy.

Contact us

Questions or requests about this policy can be sent to [email protected].

Privacy policy